Security & privacy policy

Payment Security

When you place an order with us, we use a secure server. The secure server layer (SSL) encrypts all information you input before it is sent to us. (SSL) using 128 bit encryption. This means that all communications between your browser, and our web server are encrypted.

Our server sockets layer (SSL) encryption certificate is issued by Geotrust- it is the best encryption method available today for confident and secure online commerce transactions.

Furthermore, all of the customer data we collect is protected against unauthorized access. All raw data is kept on a stand-alone computer behind a firewall. No raw personal data is kept on-line anywhere.

Privacy Policy

nzpurehealth.com collects some personal data from you when you place an order, register an account with the loyalty club or sign-up to receive the e-newsletter. We use this information to provide the services requested, process orders, maintain guarantee records and if you agree, to send you information about our products and loyalty promotions through our e-newsletter.

What personally identifiable information is collected?

Nzpurehealth.com collects information from it's customers for the purposes of customer identification, providing services and billing and related administration. The data collected includes: name, address, e-mail address, telephone numbers for customers and prospects, through the order forms on the nzpurehealth e-commerce site.

NZpurehealth.com collects the above information from customers and visitors who select to receive the newsletter for the purpose of direct marketing campaigns. Customers and prospects are not obliged to provide such information and may choose to opt-out of such direct marketing campaigns by contacting us at info@nzpurehealth.com You can also unsubscribe to newsletters but clicking on the unsubscribe link at the bottom of the email.

nzpurehealth.com may keep a record of any correspondence with customers and newsletter subscribers until it is no longer necessary.

We do not share your personal data with any other organisation for the purposes of marketing.

Are Cookies and Log files used?

Nzpurehealth.com may collect information about your computer and browsing preferences, including where available your IP address, operating system and browser type, for system administration purposes. This is statistical data about website visitor's browsing actions and patterns, and does not identify any individual.

In some circumstances nzpurehealth.com uses cookies to enhance the functionality of the service we offer our customers. A cookie is a small data file on the hard drive of your computer. Nzpurehealth.com uses cookies to identify a customer and to store registration details so that the customer is no longer required to re-enter these details on subsequent visits.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts or functionality of the nzpurehealth.com website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the website.

Please note that nzpurehealth.com may use technology service providers to help us monitor our website usage. Some of these service providers may collect non-personal information through cookies on our behalf. These vendors are obliged to comply with the terms of this privacy policy.

Securing your personal data

All information you provide to NZ Pure Health is stored on secure servers. Any payment transaction information is encrypted, is processed on servers with SSL certificates, and used solely to process the transaction. We do not keep credit card details after a transaction has been processed.

Where NZ Pure Health has given you a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential.

Once NZ Pure Health has received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third Party Vendors - Data Processors

Newsletter subscribers:

NZ Pure Health uses MailChimp to store the data and for the distribution emails and direct marketing campaigns. This is a secure system and is GDPR compliant.

NZ Pure Health does not permit third party vendors to use customer personal data for any purpose outside of those disclosed within this privacy policy.

NZ Pure Health may disclose your personal data only:

If nzpurehealth.com is under a duty to disclose or share your personal data in order to comply with any legal obligation;

To protect the rights, property or safety of NZ Pure Health or its customers, which includes exchanging information with payment gateways for the purposes of fraud protection and credit risk reduction.
Links to Third Party Sites

The nzpurehealth.com website may from time to time contain links to external websites. We encourage customers to review the privacy and security policies of any externally linked websites. We assume no responsibility or liability for the information, collection and disclosure practices of any sites that a user can access through the nzpurehealth.com website. Please check the privacy policies of external websites before you submit any personal data to them.

Can I change or delete information secured?

NZ Pure Health does its utmost to ensure the quality and accuracy of the customer personal data in its possession, and as such invites newsletter subscribers and customers of the service to access or update their details as necessary. If you have an account with us this can be done by logging into your account and editing the details. If you do not have an account with us you can email info@nzpurehealth.com.

NZ Pure Health shall respond to your data access request within 30 days of receiving your request.

Should subscribers and customers subsequently choose to unsubscribe from mailing lists they can do so by following the instructions on how to unsubscribe provided in all NZ Pure Health communications.

On request, NZ Pure Health will delete personally identifiable information that has been submitted from the current database. As a general principle, we retain customer records for 7 years. If you would like your information deleted you can email info@nzpurehealth.com.

Children's Online Privacy Protection

The nzpurehealth.com service is directed towards adult business users. NZ Pure Health does not knowingly collect information from children under the age of 16. Children under the age of 16 should not use the website.

Changes to our privacy policy

Any changes that NZ Pure Health makes to this Customer Privacy Policy shall be posted on the nzpurehealth.com website. This policy was last updated on the 25 May 2018.

Contact our Privacy Officer

If you have any queries about the privacy statement or to report a privacy issue or wish to know more about our Complaint Handling Procedure please contact Liz Lawton at info@nzpurehealth.com Or write to Liz Lawton at NZ Pure Health, 36C Apollo Drive, Mairangi Bay, Auckland, New Zealand.